No, only businesses can register and purchase on Markato for the purpose of reselling. All buyers on Markato are verified to ensure that only businesses can access and utilize the platform.

Yes, there is a minimum order quantity (MOQ) requirement on Markato. Each brand sets a minimum amount for each wholesale order, which can be found on the brand's store page. Additionally, Markato has a minimum order of HK$2000 / SG$400 / RM 1,000 across brands.

Yes, the displayed prices on Markato are wholesale prices. Markato offers exclusive wholesale deals on premium branded products from over 1000 global brands, with prices that are typically 60% or more off retail prices. To access these wholesale prices, users need to register on the platform.

Markato accepts various payment methods to facilitate transactions on the platform. These may include credit card payments, bank transfers, and other secure online payment options. Customers can choose the payment method that best suits their preferences and needs when making purchases on Markato. Additionally, Markato offers a 60-day Buy Now Pay Later option, providing flexibility in payment for customers.

Shipping costs on Markato are calculated at the checkout stage. The shipping fee is calculated per brand, as each brand ships separately to the customer. Markato provides the best shipping rate based on the order, and the cost may vary depending on the quantity and weight of the items. Generally, the more you order, the lower the average shipping cost will be per unit.

You can track your order on Markato by accessing your account and navigating to the "Order History" section. Here, you will find detailed information about your orders, including tracking numbers provided by the shipping carriers. Simply click on the tracking number to view the real-time status and location of your shipment. This allows you to monitor the progress of your order and estimate its delivery time.

Returns on Markato are handled efficiently to ensure customer satisfaction. If you wish to initiate a return, you can do so by contacting Markato's customer service team. They will guide you through the return process and provide you with the necessary instructions and return authorization. Once the return is approved, you can send back the item in its original condition and packaging. Upon receiving the returned item, Markato will process the refund or exchange as per the return policy. Markato aims to make the return process smooth and hassle-free for its customers.

Yes, Markato provides support for customs clearance to assist customers in navigating the import and export regulations related to their orders. The platform offers guidance and assistance in handling customs procedures to ensure a smooth and efficient clearance process for international shipments. Customers can reach out to Markato's customer service team for any inquiries or assistance regarding customs clearance requirements.